.sos-live-pos-bottom_right{right:var(--sos-live-x,20px);bottom:var(--sos-live-y,20px)}
.sos-live-pos-bottom_left{left:var(--sos-live-x,20px);bottom:var(--sos-live-y,20px)}
.sos-live-pos-top_right{right:var(--sos-live-x,20px);top:var(--sos-live-y,20px)}
.sos-live-pos-top_left{left:var(--sos-live-x,20px);top:var(--sos-live-y,20px)}
.sos-live-pos-middle_right{right:var(--sos-live-x,20px);top:50%;transform:translateY(-50%)}
.sos-live-pos-middle_left{left:var(--sos-live-x,20px);top:50%;transform:translateY(-50%)}
.sos-live-pos-bottom_center{left:50%;bottom:var(--sos-live-y,20px);transform:translateX(-50%)}
.sos-live-pos-top_center{left:50%;top:var(--sos-live-y,20px);transform:translateX(-50%)}
.sos-live-widget{position:fixed;z-index:99999;font-family:system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif}
.sos-live-bubble{width:64px;height:64px;border:0;border-radius:999px;background:linear-gradient(135deg,var(--sos-live-primary),var(--sos-live-accent));color:#fff;font-size:28px;box-shadow:0 18px 45px rgba(0,0,0,.25);cursor:pointer;display:inline-flex;align-items:center;justify-content:center;overflow:hidden}
.sos-live-bubble-emoji{display:inline-flex;align-items:center;justify-content:center;line-height:1}
.sos-live-bubble-icon{display:block;width:var(--sos-live-icon-size,34px);height:var(--sos-live-icon-size,34px);object-fit:contain;object-position:center;max-width:80%;max-height:80%;border-radius:0}
.sos-live-panel{display:none;position:absolute;right:0;bottom:78px;width:min(380px,92vw);background:#fff;border-radius:24px;box-shadow:0 28px 80px rgba(2,8,23,.34);overflow:hidden;border:1px solid rgba(2,8,23,.1)}
.sos-live-widget.open .sos-live-panel{display:flex}
.sos-live-panel{flex-direction:column}
.sos-live-panel header{position:relative;padding:18px;background:var(--sos-live-dark);color:#fff;flex:0 0 auto}
.sos-live-panel header strong{display:block;font-size:18px}.sos-live-panel header span{display:block;opacity:.76}
.sos-live-close{position:absolute;right:12px;top:12px;border:0;background:rgba(255,255,255,.12);color:#fff;border-radius:999px;width:34px;height:34px;font-size:22px;cursor:pointer}
.sos-live-messages{height:260px;overflow:auto;padding:14px;background:#f4f8fb;flex:1 1 auto}
.sos-msg{margin:0 0 10px;padding:10px 12px;border-radius:16px;background:#fff;box-shadow:0 8px 18px rgba(2,8,23,.08)}
.sos-msg.operator{background:#e8f3ff}.sos-msg strong{display:block;font-size:12px;color:var(--sos-live-primary)}.sos-msg p{margin:4px 0;white-space:pre-wrap}.sos-msg time{font-size:10px;color:#64748b}
.sos-live-form{display:grid;gap:8px;padding:12px;flex:0 0 auto}.sos-live-form input,.sos-live-form textarea{width:100%;border:1px solid #d7e1ec;border-radius:14px;padding:10px;font:inherit;box-sizing:border-box}.sos-live-form textarea{min-height:72px;resize:vertical}.sos-live-form button{border:0;border-radius:999px;padding:12px 16px;background:var(--sos-live-primary);color:#fff;font-weight:900;cursor:pointer}.sos-live-form button:disabled{opacity:.68;cursor:wait}
.sos-live-panel small{display:block;padding:0 12px 12px;color:#64748b;font-size:11px;line-height:1.35;flex:0 0 auto}
.sos-geo{display:none!important}

/* Modo maximizado: al abrir, el chat se transforma en una app de conversación. */
html.sos-live-chat-maximized,body.sos-live-chat-maximized{overflow:hidden!important}
.sos-live-widget.open{position:fixed!important;inset:0!important;left:0!important;right:0!important;top:0!important;bottom:0!important;transform:none!important;display:flex!important;align-items:center!important;justify-content:center!important;background:rgba(2,8,23,.72)!important;backdrop-filter:blur(8px);padding:18px;box-sizing:border-box;z-index:100000!important}
.sos-live-widget.open .sos-live-bubble{display:none!important}
.sos-live-widget.open .sos-live-panel{position:relative!important;inset:auto!important;right:auto!important;bottom:auto!important;top:auto!important;left:auto!important;transform:none!important;display:flex!important;width:min(860px,96vw)!important;height:min(820px,92vh)!important;max-height:92vh!important;border-radius:26px!important;overflow:hidden!important}
.sos-live-widget.operator-forced .sos-live-panel{box-shadow:0 0 0 4px rgba(238,35,53,.22),0 32px 95px rgba(0,0,0,.45)}
.sos-live-widget.operator-forced .sos-live-panel header:after{content:"Operador en línea";display:inline-flex;margin-top:8px;padding:5px 9px;border-radius:999px;background:var(--sos-live-accent);color:#fff;font-size:11px;font-weight:900}
.sos-live-widget.open .sos-live-messages{height:auto!important;min-height:220px!important}
.sos-live-widget.open .sos-live-form textarea{min-height:96px}

@media(max-width:560px){
  .sos-live-widget{--sos-live-x:var(--sos-live-mobile-x,12px);--sos-live-y:var(--sos-live-mobile-y,12px)}
  .sos-live-widget:not(.open) .sos-live-panel{width:calc(100vw - 24px);max-width:calc(100vw - 24px)}
  .sos-live-widget.open{padding:0!important;align-items:stretch!important;justify-content:stretch!important}
  .sos-live-widget.open .sos-live-panel{width:100vw!important;height:100dvh!important;max-height:100dvh!important;border-radius:0!important}
  .sos-live-widget.open .sos-live-panel header{padding:calc(14px + env(safe-area-inset-top)) 52px 14px 16px}
  .sos-live-widget.open .sos-live-close{top:calc(10px + env(safe-area-inset-top));right:12px}
  .sos-live-widget.open .sos-live-form{padding-bottom:calc(12px + env(safe-area-inset-bottom))}
}